Shipping & Return Policy

All items are non-refundable, non-returnable and non-exchangeable.
Our processing days are Monday-Friday, orders placed on the weekends will be prepared and processed the following Monday.
All discrepancies, such as missing or damaged items, must be reported within 48hours of delivery.
If a package is returned to MJ LASHES due to an incorrect shipping address provided by a customer, the customer will be responsible for the RETURN SHIPPING cost as well as the REDELIVERY cost.
MJ LASHES is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.
If a product is defective, this must be reported with in 48hours of delivery, with pictures of defective item(s).
If the product is deemed defective MJ LASHES will replace the product at no additional charge to the customer.
MJ LASHES is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
Upon inquiry, MJ LASHES will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
For any inquiries, customer service is available through our email [email protected].